Credit card -- Closing your account -- Complaint #8037654
Complaint Overview
Complaint ID: 8037654
Company: Portfolio Recovery Associates, LLC
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Closing your account
Sub-Issue: Can't close your account
State: Iowa
ZIP Code: 523XX
Date Received: 2023-12-20T12:00:00-05:00
Date Sent to Company: 2023-12-20T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have already disputed this account with portfolio recovery a k a XXXX XXXXXXXX. Their comment was, they had the last four digits of my social security number, But they still haven't provided my signature any payments on the account. This still doesn't prove that this is my debt! When I took out the debt XXXX, it was for {$500.00}, and I did make all payments. I still feel I PIF! They have not provided proof of debt nor proof that they can collect on debt! Anyone can get the last 4 digits of my social security number and claim I owe a debt!
Frequently Asked Questions
What is Complaint #8037654 about?
Complaint #8037654 was filed against Portfolio Recovery Associates, LLC regarding Credit card specifically about Closing your account. It was received by the CFPB on 2023-12-20T12:00:00-05:00.
How did Portfolio Recovery Associates, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Portfolio Recovery Associates, LLC?
Yes, visit the Portfolio Recovery Associates, LLC company profile at readthecomplaint.com/company/portfolio-recovery-associates-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.