Credit card -- Trouble using your card -- Complaint #8013310

Complaint Overview

Complaint ID: 8013310

Company: Sezzle INC.

Product: Credit card

Sub-Product: General-purpose credit card or charge card

Issue: Trouble using your card

Sub-Issue: Can't use card to make purchases

State: Texas

ZIP Code: 756XX

Date Received: 2023-12-16T12:00:00-05:00

Date Sent to Company: 2023-12-20T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: No

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Sezzle. I am needing to update my email address & change my PIN. Its not allowing me to do this & denying my transactions

Frequently Asked Questions

What is Complaint #8013310 about?

Complaint #8013310 was filed against Sezzle INC. regarding Credit card specifically about Trouble using your card. It was received by the CFPB on 2023-12-16T12:00:00-05:00.

How did Sezzle INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was not timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.

Can I see other complaints against Sezzle INC.?

Yes, visit the Sezzle INC. company profile at readthecomplaint.com/company/sezzle-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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