Credit reporting or other personal consumer reports -- Problem with fraud alerts or security freezes -- Complaint #8010287

Complaint Overview

Complaint ID: 8010287

Company: Bank Of America, National Association

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Problem with fraud alerts or security freezes

State: California

ZIP Code: 954XX

Date Received: 2023-12-15T12:00:00-05:00

Date Sent to Company: 2023-12-15T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Older American, Servicemember

Consumer Narrative

Received a {$20000.00} wire from a person I know. XXXX XXXX said it was not intended for me. It was disputed by BofA. XXXX then closed my account and reported me to the XXXX XXXX. And black listed me

Frequently Asked Questions

What is Complaint #8010287 about?

Complaint #8010287 was filed against Bank Of America, National Association regarding Credit reporting or other personal consumer reports specifically about Problem with fraud alerts or security freezes. It was received by the CFPB on 2023-12-15T12:00:00-05:00.

How did Bank Of America, National Association respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Bank Of America, National Association?

Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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