Checking or savings account -- Problem with a lender or other company charging your account -- Complaint #7999185
Complaint Overview
Complaint ID: 7999185
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem with a lender or other company charging your account
Sub-Issue: Transaction was not authorized
State: Virginia
ZIP Code: 22193
Date Received: 2023-12-13T12:00:00-05:00
Date Sent to Company: 2023-12-13T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
My name is XXXX XXXX, an employee of XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX I opened a bank account in Bank of America, XXXX XXXX XXXX XXXX XXXX Title of account : XXXX XXXX XXXX XXXX XXXX ( Checking Account ) advantage plus Issue : Unauthorized transaction of {$2700.00} plus {$81.00} bank transaction charges on XX/XX/3 Reason : Someone steel my debt card during the travel from XXXX XXXX XXXX The unauthorized transaction made in XXXX by the hacker/fraudulent by using the stolen debt card. Action taken : Immediately called Bank of America fraud detection branch on helpline. Bank Response/Result : I received the message by Bank of America ''Complain resolved but Not Paid '' Details are attached. Please see the attachment.
Frequently Asked Questions
What is Complaint #7999185 about?
Complaint #7999185 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Problem with a lender or other company charging your account. It was received by the CFPB on 2023-12-13T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.