Credit card -- Closing your account -- Complaint #7961771
Complaint Overview
Complaint ID: 7961771
Company: Bank Of America, National Association
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Closing your account
Sub-Issue: Can't close your account
State: New Jersey
ZIP Code: 08759
Date Received: 2023-12-06T12:00:00-05:00
Date Sent to Company: 2023-12-06T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
I closed this account with CFPB help in XXXX of this year. BOA continues to send payment notices that are actually a CREDIT they OWE me and have not paid! Please make them pay me my credit and close this account.
Frequently Asked Questions
What is Complaint #7961771 about?
Complaint #7961771 was filed against Bank Of America, National Association regarding Credit card specifically about Closing your account. It was received by the CFPB on 2023-12-06T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.