Checking or savings account -- Managing an account -- Complaint #7960675
Complaint Overview
Complaint ID: 7960675
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: Texas
ZIP Code: 78045
Date Received: 2023-12-06T12:00:00-05:00
Date Sent to Company: 2023-12-06T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XXXX the XXXX they bank closed my account without notification and kept XXXX they will not return it. XXXX of this money was transferred from my XXXX XXXX XXXX account to this account, and the rest is personal loans from friends and family for a XXXX XXXX XXXX. I don't owe any money to them yet they closed my account and will not return my money. On XXXX I went to the bank to withdraw money and was told they were unable to give me the money as my account was locked. XXXX I called bank of america customer service they say they are unable to give me money or information because the account is closed. The bank stole my money and I need it back. I have XXXX children to take care of. Thank you.
Frequently Asked Questions
What is Complaint #7960675 about?
Complaint #7960675 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-12-06T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.