Checking or savings account -- Managing an account -- Complaint #7896955
Complaint Overview
Complaint ID: 7896955
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Problem using a debit or ATM card
State: California
ZIP Code: 90201
Date Received: 2023-11-23T12:00:00-05:00
Date Sent to Company: 2023-11-23T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I never received my EDD Bank of America and transaction were not authorized by me. I let Bank of America know and they said that It was me or that I authorized someone else. I told them to investigate and they Denied my claim for {$12000.00}. And I called for them to re-evaluation the claim and still denied me and sent me this attached document and I have also requested the supporting documents they have and haven't received nothing from them., I requested the supporting documents again and have not received nothing back from Bank of America . I called the claim department of Bank of America and they keep denying my claim
Frequently Asked Questions
What is Complaint #7896955 about?
Complaint #7896955 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-11-23T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.