Checking or savings account -- Managing an account -- Complaint #7892990
Complaint Overview
Complaint ID: 7892990
Company: Jpmorgan Chase & Co.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Problem accessing account
State: New York
ZIP Code: 11226
Date Received: 2023-11-22T12:00:00-05:00
Date Sent to Company: 2023-11-22T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
At approximately XXXX CST, I, XXXX XXXX XXXX XXXX XXXX, received a message from XXXX stating that my account was locked and that I was unusual. When, I, XXXX XXXX XXXX, XXXX, called XXXX, XXXX decided to jeer at me, XXXX XXXX XXXX, XXXX, making XXXX noises on the phone at me, XXXX XXXX XXXX, XXXX, verbally and physically XXXX XXXX. This initial incident happened on XXXX. Today XXXX I called Chase Private Client Checking to file a formal complaint. The XXXX XXXX and pulled the fire alarm. The XXXX then hung up the phone on me, XXXX XXXX XXXX, XXXX! I feel XXXX as I have the right to keep my account along with the right to be free from a XXXX XXXX
Frequently Asked Questions
What is Complaint #7892990 about?
Complaint #7892990 was filed against Jpmorgan Chase & Co. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-11-22T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.