Credit card -- Fees or interest -- Complaint #7864664
Complaint Overview
Complaint ID: 7864664
Company: Synchrony Financial
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Fees or interest
Sub-Issue: Charged too much interest
State: Pennsylvania
ZIP Code: 19128
Date Received: 2023-11-16T12:00:00-05:00
Date Sent to Company: 2023-11-16T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I got a CareCredit card, in order to save my dog, since she needed XXXX XXXX. Ever since, I've paid more than the minimum payment, and it doesn't seem to be making a dent due to the interest rate and service fees. I think that's ridiculous and I'll never be able to pay off the card.
Frequently Asked Questions
What is Complaint #7864664 about?
Complaint #7864664 was filed against Synchrony Financial regarding Credit card specifically about Fees or interest. It was received by the CFPB on 2023-11-16T12:00:00-05:00.
How did Synchrony Financial respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Synchrony Financial?
Yes, visit the Synchrony Financial company profile at readthecomplaint.com/company/synchrony-financial to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.