Debt collection -- False statements or representation -- Complaint #7863711
Complaint Overview
Complaint ID: 7863711
Company: Flexible Finance, INC.
Product: Debt collection
Sub-Product: I do not know
Issue: False statements or representation
Sub-Issue: Attempted to collect wrong amount
State: Texas
ZIP Code: 77055
Date Received: 2023-11-15T12:00:00-05:00
Date Sent to Company: 2023-11-15T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Flex Finance has been reporting inaccurate information to the credit bureau for months. I've disputed this account numerous times with XXXX and each time the account comes back as verified by the creditor without me receiving any documents proving their claims. I have provided proof that this account is being reported inaccurately and I've included documents showing the discrepancies from the creditor. This account is closed yet the account status changes to something different every time I file a dispute. This is against the FCRA laws to continue to report inaccurate information to the credit bureaus. It's been extremely stressful dealing with this because the company doesn't have a phone number, only form of communication is email and there's long periods between each email every time I've tried to communicate with them.
Frequently Asked Questions
What is Complaint #7863711 about?
Complaint #7863711 was filed against Flexible Finance, INC. regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2023-11-15T12:00:00-05:00.
How did Flexible Finance, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Flexible Finance, INC.?
Yes, visit the Flexible Finance, INC. company profile at readthecomplaint.com/company/flexible-finance-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.