Credit card -- Problem with a purchase shown on your statement -- Complaint #7853348

Complaint Overview

Complaint ID: 7853348

Company: Continental Finance Company, LLC

Product: Credit card

Sub-Product: General-purpose credit card or charge card

Issue: Problem with a purchase shown on your statement

Sub-Issue: Credit card company isn't resolving a dispute about a purchase on your statement

State: Virginia

ZIP Code: 23455

Date Received: 2023-11-14T12:00:00-05:00

Date Sent to Company: 2023-11-15T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Servicemember

Consumer Narrative

I contacted the credit card company and was issued a new card but havent been adjusted for these charges that I didnt make. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX

Frequently Asked Questions

What is Complaint #7853348 about?

Complaint #7853348 was filed against Continental Finance Company, LLC regarding Credit card specifically about Problem with a purchase shown on your statement. It was received by the CFPB on 2023-11-14T12:00:00-05:00.

How did Continental Finance Company, LLC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.

Can I see other complaints against Continental Finance Company, LLC?

Yes, visit the Continental Finance Company, LLC company profile at readthecomplaint.com/company/continental-finance-company-llc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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