Checking or savings account -- Managing an account -- Complaint #7839777
Complaint Overview
Complaint ID: 7839777
Company: Jpmorgan Chase & Co.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: Nevada
ZIP Code: 89108
Date Received: 2023-11-12T12:00:00-05:00
Date Sent to Company: 2023-11-12T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Over 2 years ago, Chase closed my account after I received a XXXX ( Not a loan ) for my XXXX XXXX XXXX XXXX in XXXX XXXX. After this, Chase asked for proof that I owned the business and that the XXXX money should have been sent to me. I provided this information via email to the Chase Executive team. Chased claimed that they are going to " send the money back to the government '' To this date, Chase has not done so. We are in XX/XX/2023. Chase has kept this money for over 2 years. I hired an asset forfeiture attorney to reach out to the government agencies that seize money. I have received letters back from the secret service that they never received any money from Chase and that there are no criminal cases against me. I, through another attorney received notice that Chase still has the money. I assume they are earning interest on this money. The government went through an extensive confirmation process before they gave my company this XXXX. Chase is and was trying to get the Secret service or FBI to make a case against me, so they could seize my money. They have not done so, because there is no crime committed. Chase has done this exact action to multiple XXXX recipients. The CFPB needs to start an investigation of all moneys unlawfully held by Chase. They need to look into all of the accounts that Chase has closed, without cause, but more importantly, why Chase is unjustly enriching themselves with money that was supposed to be used to make small independent business owners recover from the Covid pandemic. My business is a sole XXXX. The CFPB went after XXXX XXXX XXXX, for similar activity. Why is the CFPB allowing Chase to hold onto money, unlawfully for 2 years. Attached is the statement from the secret service that they do not and have not ever had money related to me. Also.. Do not let them lie and state that they never received the documentation, regarding the XXXX, because they did. They even confirmed receipt, via email. I attached that too as well as the approval email and application. But regardless, this is irrelevant as it has been 2 years. This is theft!
Frequently Asked Questions
What is Complaint #7839777 about?
Complaint #7839777 was filed against Jpmorgan Chase & Co. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-11-12T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.