Credit card -- Fees or interest -- Complaint #7838158

Complaint Overview

Complaint ID: 7838158

Company: United Services Automobile Association

Product: Credit card

Sub-Product: General-purpose credit card or charge card

Issue: Fees or interest

Sub-Issue: Charged too much interest

State: Louisiana

ZIP Code: 711XX

Date Received: 2023-11-11T12:00:00-05:00

Date Sent to Company: 2023-11-11T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Servicemember

Consumer Narrative

Good evening, I was recently informed of the Servicemember Civil Relief Act as it pertains to Louisiana residents and my current auto loan falls under the jurisdiction of this Act. I have the proper documentation and it has already been emailed to you. Thank you for all of your assistance.

Frequently Asked Questions

What is Complaint #7838158 about?

Complaint #7838158 was filed against United Services Automobile Association regarding Credit card specifically about Fees or interest. It was received by the CFPB on 2023-11-11T12:00:00-05:00.

How did United Services Automobile Association respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.

Can I see other complaints against United Services Automobile Association?

Yes, visit the United Services Automobile Association company profile at readthecomplaint.com/company/united-services-automobile-association to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

Related Pages