Debt collection -- Took or threatened to take negative or legal action -- Complaint #7836198
Complaint Overview
Complaint ID: 7836198
Company: Key 2 Recovery, INC.
Product: Debt collection
Sub-Product: Other debt
Issue: Took or threatened to take negative or legal action
Sub-Issue: Threatened or suggested your credit would be damaged
State: Ohio
ZIP Code: 449XX
Date Received: 2023-11-10T12:00:00-05:00
Date Sent to Company: 2023-11-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX XXXX did not provide quality product or services as agreed upon originally. Also, did not disclose all terms upfront in original agreement. Specifically, that some courses require proctor services that the student is responsible for paying not the institution. These are services they are imposing why is the financial responsibility on the student? If XXXX would have disclosed this upfront I would not have continued there. Then charged lates fees on to the amount owed to ultimately increase the balance.
Frequently Asked Questions
What is Complaint #7836198 about?
Complaint #7836198 was filed against Key 2 Recovery, INC. regarding Debt collection specifically about Took or threatened to take negative or legal action. It was received by the CFPB on 2023-11-10T12:00:00-05:00.
How did Key 2 Recovery, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Key 2 Recovery, INC.?
Yes, visit the Key 2 Recovery, INC. company profile at readthecomplaint.com/company/key-2-recovery-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.