Student loan -- Issue with income share agreement -- Complaint #7831217

Complaint Overview

Complaint ID: 7831217

Company: Maximus Federal Services, INC.

Product: Student loan

Sub-Product: Private student loan

Issue: Issue with income share agreement

Sub-Issue: Payment issues

State: Maryland

ZIP Code: 20772

Date Received: 2023-11-09T12:00:00-05:00

Date Sent to Company: 2023-11-09T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I applied for the XXXX XXXX program on the XXXX website.. Aidvantage did not bother to send results of the XXXX document but still sends or about to send me a bill of over $ XXXX. in this month of XXXX XXXX on a {$93000.00} student loan. The loan was only {$34000.00} while I was in school at XXXX XXXX XXXX about XXXX years ago. I believe the Student loan total amount is incorrect or bogus. Especially after it has been moved from different student loan companies ( XXXX to Aidvantage ) from the Dept. of Education. There is no way i should be paying for that amount of interest. i am filing a complaint because there need to be an investigation on this. Thank you XXXX XXXX

Frequently Asked Questions

What is Complaint #7831217 about?

Complaint #7831217 was filed against Maximus Federal Services, INC. regarding Student loan specifically about Issue with income share agreement. It was received by the CFPB on 2023-11-09T12:00:00-05:00.

How did Maximus Federal Services, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.

Can I see other complaints against Maximus Federal Services, INC.?

Yes, visit the Maximus Federal Services, INC. company profile at readthecomplaint.com/company/maximus-federal-services-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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