Checking or savings account -- Problem caused by your funds being low -- Complaint #7817241
Complaint Overview
Complaint ID: 7817241
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem caused by your funds being low
Sub-Issue: Non-sufficient funds and associated fees
State: Texas
ZIP Code: 77532
Date Received: 2023-11-07T12:00:00-05:00
Date Sent to Company: 2023-11-07T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I received a large settlement XXXX XXXX XXXXXXXX and XXXX deposit it into my account by adding potions to all accounts and opened investment account. Over this time while paying bills and etc. I noticed my money was not being in my accounts and then getting very low. Ive reached out to Bank Of American several several times to get help, but online banking over phone say they didnt see any large deposits in any of my accounts. Ive went to several different branches to get help trying to see whats going on, but again they tell me and look at me crazy when I let them know I did make a large deposit XXXX beginning of your, but they still say the system not showing any large deposits. I made several more attempts and on XX/XX/2023 attempted again at branch with lady in her office. They made me feel like I was doing something wrong and crazy in the head thinking I should have that large amount of money and its missing out of my accounts. Ive made one more appointment for XX/XX/2023 and have went over my account several times and have accounts information wrote on paper trying to find the issues and wrote the amount down I post to have in my account. XXXX XXXX got injured on my job so this money is all I have to pay my bills until XXXX approval my benefits. Please help me get ALL my money back into my account. Thank you,
Frequently Asked Questions
What is Complaint #7817241 about?
Complaint #7817241 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Problem caused by your funds being low. It was received by the CFPB on 2023-11-07T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.