Checking or savings account -- Closing an account -- Complaint #7805238
Complaint Overview
Complaint ID: 7805238
Company: Jpmorgan Chase & Co.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Closing an account
Sub-Issue: Company closed your account
State: Arizona
ZIP Code: XXXXX
Date Received: 2023-11-05T12:00:00-05:00
Date Sent to Company: 2023-11-05T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I was in good standing and had money in my account. My account was almost XXXX years old and was mostly in good standing most of the time my account was open. I even had direct deposit set up to it. One morning I logged in and found out my account had restrictions and after research and phone calls I found that it had been closed without my knowledge and to this day I was never explained why or even given my {$200.00} I still had in the account!
Frequently Asked Questions
What is Complaint #7805238 about?
Complaint #7805238 was filed against Jpmorgan Chase & Co. regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2023-11-05T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.