Payday loan, title loan, personal loan, or advance loan -- Problem when making payments -- Complaint #7770655
Complaint Overview
Complaint ID: 7770655
Company: Synchrony Financial
Product: Payday loan, title loan, personal loan, or advance loan
Sub-Product: Installment loan
Issue: Problem when making payments
State: Florida
ZIP Code: 342XX
Date Received: 2023-10-28T12:00:00-05:00
Date Sent to Company: 2023-10-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
They refuse to send me a monthly bill/statement either electronically or by mail. Then when I don't pay they have charged interest that they refuse to remove. I am a senior citizen and this purchase was to buy hearing aids on an interest-waived installment plan.
Frequently Asked Questions
What is Complaint #7770655 about?
Complaint #7770655 was filed against Synchrony Financial regarding Payday loan, title loan, personal loan, or advance loan specifically about Problem when making payments. It was received by the CFPB on 2023-10-28T12:00:00-05:00.
How did Synchrony Financial respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, personal loan, or advance loan) and describe your issue in detail.
Can I see other complaints against Synchrony Financial?
Yes, visit the Synchrony Financial company profile at readthecomplaint.com/company/synchrony-financial to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.