Credit card -- Getting a credit card -- Complaint #7762314
Complaint Overview
Complaint ID: 7762314
Company: Synchrony Financial
Product: Credit card
Sub-Product: Store credit card
Issue: Getting a credit card
Sub-Issue: Card opened without my consent or knowledge
State: California
ZIP Code: 93420
Date Received: 2023-10-26T12:00:00-05:00
Date Sent to Company: 2023-10-26T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
This is a follow up on complaint ID XXXX. Synchrony Banks response to that complaint was to close the account. They have closed the account 10 times since XX/XX/XXXX & reissued the card under a new account #. That does not resolve the issue. As recently as XX/XX/XXXX they allowed a fraudulent charge of {$800.00}. I called them on XX/XX/XXXX in response to a letter from Synchrony Bank, Lowe 's Credit Card. This complaint and the first one is an attempt to stop Synchrony Bank, Lowe 's Credit Card, from enabling these fraudulent changes and charges. This on-going issuance of fraudulent cards and charges since XXXXXX/XX/XXXX is a form of elder abuse as it has cost me time, money and emotional distress. Their response of account closed as their action is not adequate. This cycle must cease!
Frequently Asked Questions
What is Complaint #7762314 about?
Complaint #7762314 was filed against Synchrony Financial regarding Credit card specifically about Getting a credit card. It was received by the CFPB on 2023-10-26T12:00:00-05:00.
How did Synchrony Financial respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Synchrony Financial?
Yes, visit the Synchrony Financial company profile at readthecomplaint.com/company/synchrony-financial to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.