Debt collection -- False statements or representation -- Complaint #7752017
Complaint Overview
Complaint ID: 7752017
Company: Bank Of America, National Association
Product: Debt collection
Sub-Product: Other debt
Issue: False statements or representation
Sub-Issue: Attempted to collect wrong amount
State: Massachusetts
ZIP Code: 019XX
Date Received: 2023-10-24T12:00:00-05:00
Date Sent to Company: 2023-10-24T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
In XXXX of 2022, I signed up for debt consolidation with XXXX XXXX and made a settlement of {$480.00} with Bank of America. From XXXX to XXXX, I made payments between $ XXXX {$190.00} and when I left the program. I only had over {$200.00} remaining. Both the settlement agreement and the amount that I ended with are both on my credit report. Only the amount that I ended with after the settlement should be on there.
Frequently Asked Questions
What is Complaint #7752017 about?
Complaint #7752017 was filed against Bank Of America, National Association regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2023-10-24T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.