Vehicle loan or lease -- Problems at the end of the loan or lease -- Complaint #7751550

Complaint Overview

Complaint ID: 7751550

Company: Jpmorgan Chase & Co.

Product: Vehicle loan or lease

Sub-Product: Lease

Issue: Problems at the end of the loan or lease

Sub-Issue: Termination fees or other problem when ending the lease early

State: Pennsylvania

ZIP Code: 19382

Date Received: 2023-10-24T12:00:00-05:00

Date Sent to Company: 2023-10-24T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Extended the vehicle lease account without consent or without my autorization. Even after that, no intimation was given until I happen to login online account and was surprised to see the lease was extended.

Frequently Asked Questions

What is Complaint #7751550 about?

Complaint #7751550 was filed against Jpmorgan Chase & Co. regarding Vehicle loan or lease specifically about Problems at the end of the loan or lease. It was received by the CFPB on 2023-10-24T12:00:00-05:00.

How did Jpmorgan Chase & Co. respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.

Can I see other complaints against Jpmorgan Chase & Co.?

Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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