Prepaid card -- Unexpected or other fees -- Complaint #7740234
Complaint Overview
Complaint ID: 7740234
Company: Bank Of America, National Association
Product: Prepaid card
Sub-Product: Government benefit card
Issue: Unexpected or other fees
State: California
ZIP Code: 95815
Date Received: 2023-10-22T12:00:00-05:00
Date Sent to Company: 2023-10-22T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
During my Edd XXXX claim it took BofA over 4 months to issue a card ... .they made me go to a check cashing thru XXXX XXXX to get money and charged me for this ... .I had money they appliedto card that I had no access to for over 4 months in 2021 ... .it 's their records ... ..I was made to go thru a check cashing using XXXX XXXX 3 times ... XXXXwith fees ... .I lost my home and was living in my vehicle because of this problem caused by BofA. Why did it take over 4 months to get a card They would not let me go into the bank with Identification. Why????
Frequently Asked Questions
What is Complaint #7740234 about?
Complaint #7740234 was filed against Bank Of America, National Association regarding Prepaid card specifically about Unexpected or other fees. It was received by the CFPB on 2023-10-22T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Prepaid card) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.