Checking or savings account -- Managing an account -- Complaint #7738096
Complaint Overview
Complaint ID: 7738096
Company: Cullen/Frost Bankers, INC.
Product: Checking or savings account
Sub-Product: Other banking product or service
Issue: Managing an account
Sub-Issue: Banking errors
State: South Carolina
ZIP Code: XXXXX
Date Received: 2023-10-21T12:00:00-05:00
Date Sent to Company: 2023-10-21T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Interest rates accrued, all wrong with high balance on checking, I had a checking accrued account, also high balance on Money Market and CD ... opened in XXXX and closed in XXXX Ignored .. defamated discriminated retaliated ilegally persecuted
Frequently Asked Questions
What is Complaint #7738096 about?
Complaint #7738096 was filed against Cullen/Frost Bankers, INC. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-10-21T12:00:00-05:00.
How did Cullen/Frost Bankers, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Cullen/Frost Bankers, INC.?
Yes, visit the Cullen/Frost Bankers, INC. company profile at readthecomplaint.com/company/cullen-frost-bankers-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.