Checking or savings account -- Closing an account -- Complaint #7697582
Complaint Overview
Complaint ID: 7697582
Company: Citibank, N.A.
Product: Checking or savings account
Sub-Product: Savings account
Issue: Closing an account
Sub-Issue: Company closed your account
ZIP Code: XXXXX
Date Received: 2023-10-14T12:00:00-05:00
Date Sent to Company: 2023-10-14T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have prepared all the official documents that the manager of the Citibank XXXX branch requested of me. All the codes for the account were sent and I was asked to send the appointed lawyer. So I sent the appointed lawyer to the bank branch in XXXX. XXXX. At my own expense, I spent all my money on this transaction, as the The balance amounts to XXXX XXXX XXXX XXXX XXXX XXXX dollars. Since 2013 until now, I have contacted the bank more than XXXX times to no avail. Please update the information about my account and provide me with the latest information about my account. Otherwise, I will unfortunately be forced to take all necessary legal measures regarding this incident. May you always be healthy and well.
Frequently Asked Questions
What is Complaint #7697582 about?
Complaint #7697582 was filed against Citibank, N.A. regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2023-10-14T12:00:00-05:00.
How did Citibank, N.A. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Citibank, N.A.?
Yes, visit the Citibank, N.A. company profile at readthecomplaint.com/company/citibank-n-a to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.