Credit card -- Getting a credit card -- Complaint #7696424
Complaint Overview
Complaint ID: 7696424
Company: Bank Of America, National Association
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Getting a credit card
Sub-Issue: Application denied
State: Georgia
ZIP Code: 31419
Date Received: 2023-10-13T12:00:00-05:00
Date Sent to Company: 2023-10-13T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XX/XX/2023 someone used my name, social security and date of birth to open a Bank of America Credit Card in my name. They use an address in another state I have never lived in or been to, someone else 's email and phone number to apply for the card. I reached out to XXXX to report it by phone and by mail. I sent via certified mail to XXXX a copy of the letter I received from Bank of America along with a copy of my current drivers license which the same address on file. I call today after I received the certified mail green card to verify they had received my documents. XXXX at XXXX verified they received them on XX/XX/2023. She also said my credit file is flagged as potential fraud. However, I would need to file a complaint before they could removed the inquiry from my credit file and mark my credit file as fraudulent.
Frequently Asked Questions
What is Complaint #7696424 about?
Complaint #7696424 was filed against Bank Of America, National Association regarding Credit card specifically about Getting a credit card. It was received by the CFPB on 2023-10-13T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.