Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #7677071
Complaint Overview
Complaint ID: 7677071
Company: Jpmorgan Chase & Co.
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Fraud or scam
State: California
ZIP Code: 90006
Date Received: 2023-10-10T12:00:00-05:00
Date Sent to Company: 2023-10-10T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I responded to an ad on XXXX for an apartment. The poster responded and we communicated via email and text. The poster provided a video of the unit and a utility bill with his name on it. I sent XXXX payments via XXXX XXXX through the Chase Bank app ) that totaled {$2300.00} ( {$1000.00} security deposit and {$1300.00} for first month rent ). We agreed to meet at the property on XX/XX/XXXX so that I could get the keys. However, he never showed up and stopped responding to my texts. I knocked on the door of XXXXne of the building tenants and that person called the owner of the building. The owner confirmed that there were no units available for rent and that I had more than likely been scammed. She mentioned that something similar to this happened about a year ago.
Frequently Asked Questions
What is Complaint #7677071 about?
Complaint #7677071 was filed against Jpmorgan Chase & Co. regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2023-10-10T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.