Debt collection -- Attempts to collect debt not owed -- Complaint #7668469
Complaint Overview
Complaint ID: 7668469
Company: Key 2 Recovery, INC.
Product: Debt collection
Sub-Product: Private student loan debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was result of identity theft
State: Tennessee
ZIP Code: 37934
Date Received: 2023-10-09T12:00:00-05:00
Date Sent to Company: 2023-10-25T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
Key to Recovery is constantly attempting to collect on a loan for XXXX XXXX. The only verification method used is having access to my personal information that the school had. After submitting proof that I never signed for this loan to the credit bureau, it still comes back as verified as accurate, disregarding that someone forged my name with a group of numbers. Now it is under review with the Borrower 's Defense and I will attach a copy of that in this message. XXXX XXXX did a lot of fraudulent acts at the school to collect money ad not give degrees to students.
Frequently Asked Questions
What is Complaint #7668469 about?
Complaint #7668469 was filed against Key 2 Recovery, INC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2023-10-09T12:00:00-05:00.
How did Key 2 Recovery, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Key 2 Recovery, INC.?
Yes, visit the Key 2 Recovery, INC. company profile at readthecomplaint.com/company/key-2-recovery-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.