Debt collection -- Communication tactics -- Complaint #7665179
Complaint Overview
Complaint ID: 7665179
Company: Citibank, N.A.
Product: Debt collection
Sub-Product: Credit card debt
Issue: Communication tactics
Sub-Issue: Frequent or repeated calls
State: North Carolina
ZIP Code: 27526
Date Received: 2023-10-08T12:00:00-05:00
Date Sent to Company: 2023-10-08T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have a plan to pay the minimum balance due on a 24 month no interest Best Buy credit card. They continue to call me 3-4 times a day every day for the past 2 weeks.
Frequently Asked Questions
What is Complaint #7665179 about?
Complaint #7665179 was filed against Citibank, N.A. regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2023-10-08T12:00:00-05:00.
How did Citibank, N.A. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Citibank, N.A.?
Yes, visit the Citibank, N.A. company profile at readthecomplaint.com/company/citibank-n-a to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.