Student loan -- Dealing with your lender or servicer -- Complaint #7662332
Complaint Overview
Complaint ID: 7662332
Company: Aes/Pheaa
Product: Student loan
Sub-Product: Federal student loan servicing
Issue: Dealing with your lender or servicer
Sub-Issue: Received bad information about your loan
State: Delaware
ZIP Code: 19709
Date Received: 2023-10-07T12:00:00-05:00
Date Sent to Company: 2023-10-07T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am writing to bring to your attention a concerning issue I have encountered in regards to the PHEAA XXXX XXXX XXXX. The purpose of this letter is to request an investigation into their fraudulent reporting practices and their addition of interest to a loan that has been canceled. I am a victim of this fraudulent reporting, as PHEAA has reported a loan on my consumer report that has been canceled. Furthermore, they have sent me a 1099B form acknowledging the cancellation and categorizing it as income, as per IRS guidelines. Despite this, they continue to report the loan on my consumer report, which is misleading and inaccurate. To provide a clear picture of the situation, I would like to outline the key points : XXXX. Loan Cancellation and 1099B : - The loan, which has been canceled, was acknowledged by PHEAA through the issuance of a 1099B form. - The cancellation of the loan makes it income, as stated by IRS guidelines. - I have attached a copy of the 1099B form for your reference. 2. Fraudulent Reporting : - PHEAA XXXX XXXX XXXX continues to report the canceled loan on my consumer report. - This inaccurate reporting adversely affects my credit history and financial standing. - The reporting of the loan, along with the addition of interest, is misleading and deceitful. Enclosed with this letter, you will find a copy of the 1099B form for your review. I kindly request that you commence an investigation into the fraudulent reporting practices of PHEAA XXXX XXXX XXXX. Your intervention and resolution in this matter will be greatly appreciated.
Frequently Asked Questions
What is Complaint #7662332 about?
Complaint #7662332 was filed against Aes/Pheaa regarding Student loan specifically about Dealing with your lender or servicer. It was received by the CFPB on 2023-10-07T12:00:00-05:00.
How did Aes/Pheaa respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.
Can I see other complaints against Aes/Pheaa?
Yes, visit the Aes/Pheaa company profile at readthecomplaint.com/company/aes-pheaa to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.