Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #7661368
Complaint Overview
Complaint ID: 7661368
Company: Jpmorgan Chase & Co.
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Fraud or scam
State: New York
ZIP Code: 11103
Date Received: 2023-10-07T12:00:00-05:00
Date Sent to Company: 2023-10-07T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I was selling a furniture ( desk ) on XXXX XXXX. This guy named XXXX XXXX messaged me saying he's interested in my desk. He said he'll send the payment so he asked me for my email address and my name. I sent him. He came back to me saying he had to pay additional {$200.00} to upgrade my account to XXXX business account. I also got an email that says " XXXX, '' so that he can send me money through XXXX. He was in rush, so I sent him {$200.00} and showed him the transaction. But then, I received another email saying that I need another {$300.00} to complete the payment to upgrade my account. I thought that was suspicious, and that was when I realized it was a XXXX account not XXXX 's official account. To me, this is a very new case that I've never heard of. I should've checked closely but because I had so much things to do in mind, I overlooked.
Frequently Asked Questions
What is Complaint #7661368 about?
Complaint #7661368 was filed against Jpmorgan Chase & Co. regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2023-10-07T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.