Checking or savings account -- Managing an account -- Complaint #7658001
Complaint Overview
Complaint ID: 7658001
Company: Hope Bancorp, INC.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Problem making or receiving payments
State: California
ZIP Code: 92833
Date Received: 2023-10-06T12:00:00-05:00
Date Sent to Company: 2023-10-06T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Over the past few months, I've had someone deposit money into my bank account and get a bounce, but no one has actually deposited the money.
Frequently Asked Questions
What is Complaint #7658001 about?
Complaint #7658001 was filed against Hope Bancorp, INC. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-10-06T12:00:00-05:00.
How did Hope Bancorp, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Hope Bancorp, INC.?
Yes, visit the Hope Bancorp, INC. company profile at readthecomplaint.com/company/hope-bancorp-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.