Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #7652100
Complaint Overview
Complaint ID: 7652100
Company: Jpmorgan Chase & Co.
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Fraud or scam
State: Texas
ZIP Code: 752XX
Date Received: 2023-10-05T12:00:00-05:00
Date Sent to Company: 2023-10-05T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XXXX XXXX a charity company with the IRS, so I thought told me to invest in money and theyll pay me back a certain amount back.They said that if I didnt pay them back that I would got to jail and their company would be sued if I didnt pay them, this went on for 2 days.All the money was sent through XXXX and XXXX XXXX to different numbers they claim they were banking managers reviewing the transactions.I started to get scared and stopped sending money all the money I had for XXXX XXXX ( {$6000.00} ) .So on XXXX XXXX I went to my back to report the fraud and that I had been scammed they still have my account on locked but when I was talking to their office manager he said that it was my fault and that my money wasnt going to be refunded back.I told them why and they just proceeded to say that it was my fault for believing them, I continued to tell them that they claimed that they were a charity organization working for the IRS.They made a claim just in case and I have a claim number they told me theyll do the claim but my money isnt going to be refunded to me.I still have my account is locked since they have the 10 business day investigation in my transactions but Im just scared that if I wait till they are done with that that my money wont be refunded back to me.Can you please help me get my money back I have all the scammers phone numbers used and email.I start school on XXXX XXXX and that was the money I was going to use. I have made a report to the federal trade commission as well. Thank you
Frequently Asked Questions
What is Complaint #7652100 about?
Complaint #7652100 was filed against Jpmorgan Chase & Co. regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2023-10-05T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.