Credit card -- Problem with a purchase shown on your statement -- Complaint #7641150
Complaint Overview
Complaint ID: 7641150
Company: Keycorp
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Problem with a purchase shown on your statement
Sub-Issue: Card was charged for something you did not purchase with the card
State: New York
ZIP Code: 128XX
Date Received: 2023-10-01T12:00:00-05:00
Date Sent to Company: 2023-10-04T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Charges run from XX/XX/2022 to XX/XX/2022 - complained the entire time and now Key Bank refuses further action and is holding me responsible for the + {$4000.00} in charges and interest. Key Bank Did Nothing to protect me as a matter of fact I believe they allowed the false orders!
Frequently Asked Questions
What is Complaint #7641150 about?
Complaint #7641150 was filed against Keycorp regarding Credit card specifically about Problem with a purchase shown on your statement. It was received by the CFPB on 2023-10-01T12:00:00-05:00.
How did Keycorp respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Keycorp?
Yes, visit the Keycorp company profile at readthecomplaint.com/company/keycorp to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.