Checking or savings account -- Managing an account -- Complaint #7637837
Complaint Overview
Complaint ID: 7637837
Company: Propel, INC.
Product: Checking or savings account
Sub-Product: Other banking product or service
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: Tennessee
ZIP Code: 37604
Date Received: 2023-10-03T12:00:00-05:00
Date Sent to Company: 2023-10-03T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
After Social Security administration told me that providers card mobile banking account has received my XXXX XXXX XXXX payment on XXXX of XXXX i have reported thatto providers, card, customer service the providers card account isnt showing the payment that was received i need my missed XXXX XXXX XXXX payment of {$910.00} i keep sending email messages to providers card email address and dont get the results i need and deserve to receive by them every time i call them i leave them voicemail tomessage and they dont call me back i have considered placing a lawsuit against them for holding my XXXX payment that belongs to me
Frequently Asked Questions
What is Complaint #7637837 about?
Complaint #7637837 was filed against Propel, INC. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-10-03T12:00:00-05:00.
How did Propel, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Propel, INC.?
Yes, visit the Propel, INC. company profile at readthecomplaint.com/company/propel-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.