Credit card -- Incorrect information on your report -- Complaint #7636335
Complaint Overview
Complaint ID: 7636335
Company: Jpmorgan Chase & Co.
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: Florida
ZIP Code: 33444
Date Received: 2023-10-03T12:00:00-05:00
Date Sent to Company: 2023-10-03T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
i unfortunately had to close a business that i had for many years due to a few big losses during covid. I didn't realize i had a personal guarantee, wasn't informed I had a personal guarantee till the 5th month. when they reported me late on 4 payments. this has caused me irreparable damage. once informed I caught them up immediately. the damage was done and is still being done. I've never missed a payment before this .so when it was reported that i missed 4 all my creditors freaked out and started lowering my available credit one then caused the next to do the same even thou I've paid off over XXXX in debt its still showing 55 to 60 % usage cause of this misreporting. this is a business card that was never XXXXne my report but even though its caught up still shows up on my personal report. the way the bank handled this was underhanded and sneaky i have XXXX 's of XXXX of dollars going thru this bank from other accounts i have and no one wants to listen to me. i understand what a personal guarantee means and didn't know this account was set up like this otherwise i wouldn't have ruined my perfect payment history i would have just paid it and marked it up as learning lesson but this has gone way beyond that at this point please help get this removed from my personal report it is business and not personal
Frequently Asked Questions
What is Complaint #7636335 about?
Complaint #7636335 was filed against Jpmorgan Chase & Co. regarding Credit card specifically about Incorrect information on your report. It was received by the CFPB on 2023-10-03T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.