Payday loan, title loan, personal loan, or advance loan -- Charged fees or interest you didn't expect -- Complaint #7628819
Complaint Overview
Complaint ID: 7628819
Company: Lendingpoint Holdings LLC
Product: Payday loan, title loan, personal loan, or advance loan
Sub-Product: Installment loan
Issue: Charged fees or interest you didn't expect
State: Georgia
ZIP Code: 30180
Date Received: 2023-09-30T12:00:00-05:00
Date Sent to Company: 2023-09-30T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I encountered an unexpected expense that became a priority in my budget. Consequently, I reached out to LendingPoint to establish a payment plan. After paying the necessary fees, I secured a reduced payment plan, reducing my monthly obligation to {$34.00} over a few months. However, starting in XXXX, I noticed XXXX bi-weekly interest-only payments of {$500.00} each, totaling {$1500.00}, were withdrawn from my bank account. This significantly exceeded my usual monthly payment and has severely strained my financial situation.
Frequently Asked Questions
What is Complaint #7628819 about?
Complaint #7628819 was filed against Lendingpoint Holdings LLC regarding Payday loan, title loan, personal loan, or advance loan specifically about Charged fees or interest you didn't expect. It was received by the CFPB on 2023-09-30T12:00:00-05:00.
How did Lendingpoint Holdings LLC respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, personal loan, or advance loan) and describe your issue in detail.
Can I see other complaints against Lendingpoint Holdings LLC?
Yes, visit the Lendingpoint Holdings LLC company profile at readthecomplaint.com/company/lendingpoint-holdings-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.