Credit card -- Trouble using your card -- Complaint #7598853

Complaint Overview

Complaint ID: 7598853

Company: Goldman Sachs Bank USA

Product: Credit card

Sub-Product: General-purpose credit card or charge card

Issue: Trouble using your card

Sub-Issue: Can't use card to make purchases

State: New York

ZIP Code: 11378

Date Received: 2023-09-24T12:00:00-05:00

Date Sent to Company: 2023-09-24T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I literally got a refund from Apple and a dispute with them then it got fixed before that could even happen its been 10+ days with my account restricted requesting payments and all and I havent heard anything from support at Apple Card . They said we cant help over the phone you have to wait

Frequently Asked Questions

What is Complaint #7598853 about?

Complaint #7598853 was filed against Goldman Sachs Bank USA regarding Credit card specifically about Trouble using your card. It was received by the CFPB on 2023-09-24T12:00:00-05:00.

How did Goldman Sachs Bank USA respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.

Can I see other complaints against Goldman Sachs Bank USA?

Yes, visit the Goldman Sachs Bank USA company profile at readthecomplaint.com/company/goldman-sachs-bank-usa to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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