Credit card -- Problem with a purchase shown on your statement -- Complaint #7587851
Complaint Overview
Complaint ID: 7587851
Company: Citibank, N.A.
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Problem with a purchase shown on your statement
Sub-Issue: Credit card company isn't resolving a dispute about a purchase on your statement
State: Connecticut
ZIP Code: 06770
Date Received: 2023-09-21T12:00:00-05:00
Date Sent to Company: 2023-09-21T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Citibank and XXXX XXXX XXXX Credit cards have been charging me interest and fees on a BALANCE TRANSFER I DID NOT OPEN. I have made several complaints to the CFPB, FDIC, Comptroller of Currency, and Ombudsmans office as well. This is messing up my credit, costing me thousands of Dollars and causing me mental anguish! Im sending the original complaint with the CFPB. Along with several credit card statements proving the trail of fraud XXXX and CITIBank have been perpetrating against me since XXXX XXXX XXXX. XXXX was found guilty of major fraud against their customers this past XXXX in a federal judgement. I am just another victim in their fraudulent dealings! I need someone to help me please!
Frequently Asked Questions
What is Complaint #7587851 about?
Complaint #7587851 was filed against Citibank, N.A. regarding Credit card specifically about Problem with a purchase shown on your statement. It was received by the CFPB on 2023-09-21T12:00:00-05:00.
How did Citibank, N.A. respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Citibank, N.A.?
Yes, visit the Citibank, N.A. company profile at readthecomplaint.com/company/citibank-n-a to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.