Mortgage -- Struggling to pay mortgage -- Complaint #7552562
Complaint Overview
Complaint ID: 7552562
Company: Jpmorgan Chase & Co.
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Struggling to pay mortgage
Sub-Issue: Trying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure
State: Illinois
ZIP Code: 60628
Date Received: 2023-09-14T12:00:00-05:00
Date Sent to Company: 2023-10-08T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
I HAD A MORTGAGE WITH XXXXXXXX XXXX AND CHASE MORTGAGE TOOK OVER THE ACCOUNT AND DOUBLE THE PRICE AFTER I HAD A MORTGAGE WITH XXXXXXXX XXXX FOR ALMOST 25 YEARS OF LIVING IN MY HOME TOOK ME TO COURT AND STARTED EVICTIONS PROCEEDINGS AGAINST ME. MY MORTGAGE WAS JUST ABOUT PAID WHEN THEY TOOK OVER THE ACCOUNT AND WITH THEM DOING THIS TO ME I HAD TO REFINANCE MY HOME IN ORDER TO STAY IN MY HOME
Frequently Asked Questions
What is Complaint #7552562 about?
Complaint #7552562 was filed against Jpmorgan Chase & Co. regarding Mortgage specifically about Struggling to pay mortgage. It was received by the CFPB on 2023-09-14T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.