Student loan -- Struggling to repay your loan -- Complaint #7511437
Complaint Overview
Complaint ID: 7511437
Company: Mohela
Product: Student loan
Sub-Product: Federal student loan servicing
Issue: Struggling to repay your loan
Sub-Issue: Problem with forgiveness, cancellation, or discharge
State: Indiana
ZIP Code: 46312
Date Received: 2023-09-06T12:00:00-05:00
Date Sent to Company: 2023-09-06T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
this school mislead me they told me i paying back a student loan that i cant even transfer my credit yet instill i cant retrieve them from the school they gave me false information and told me they will help me get my GED however they didnt not help me im still without my GED they promised me to help before graduating from XXXX XXXX i recieved my certificate in XXXX XXXX but i signed loans i wasnt fully aware of trying to make something of myself being a single mom i need help this loan should be cancelled im not responsible for the administration that mislead me on all the necessary information i needed to move foward
Frequently Asked Questions
What is Complaint #7511437 about?
Complaint #7511437 was filed against Mohela regarding Student loan specifically about Struggling to repay your loan. It was received by the CFPB on 2023-09-06T12:00:00-05:00.
How did Mohela respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.
Can I see other complaints against Mohela?
Yes, visit the Mohela company profile at readthecomplaint.com/company/mohela to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.