Credit card -- Getting a credit card -- Complaint #7498678

Complaint Overview

Complaint ID: 7498678

Company: Citibank, N.A.

Product: Credit card

Sub-Product: Store credit card

Issue: Getting a credit card

Sub-Issue: Application denied

State: New York

ZIP Code: 14215

Date Received: 2023-09-04T12:00:00-05:00

Date Sent to Company: 2023-09-04T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

XX/XX/2023 I applied for Hone Depot credit card and I was denied they said due to the reporting agency XXXX, XXXX stating I have bad credit and number of delinquency and so on. I have real good credit and I have no idea what they are talking about and going on. I have an account with XXXX and I have good credit.

Frequently Asked Questions

What is Complaint #7498678 about?

Complaint #7498678 was filed against Citibank, N.A. regarding Credit card specifically about Getting a credit card. It was received by the CFPB on 2023-09-04T12:00:00-05:00.

How did Citibank, N.A. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.

Can I see other complaints against Citibank, N.A.?

Yes, visit the Citibank, N.A. company profile at readthecomplaint.com/company/citibank-n-a to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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