Checking or savings account -- Closing an account -- Complaint #7495279
Complaint Overview
Complaint ID: 7495279
Company: Card Corporation
Product: Checking or savings account
Sub-Product: Checking account
Issue: Closing an account
Sub-Issue: Can't close your account
State: New York
ZIP Code: 11421
Date Received: 2023-09-03T12:00:00-05:00
Date Sent to Company: 2023-09-03T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/2023 morning I received an email from Card.com premium banking saying my account is approved and now is open and the card will be shipped soon. Following this email, I received another email saying my password is set. I have not opened this bank account and somebody has done this fraudulent activity. All my attempts to contact the bank has been failed ; ( they dont respond to the email, phone calls go to automated operators and dont connect to any representative or agent. The bank is completely unresponsive and irresponsible of consumers. It seems like this bank is an online bank only located in California which is opening accounts for customers without any security verifications.
Frequently Asked Questions
What is Complaint #7495279 about?
Complaint #7495279 was filed against Card Corporation regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2023-09-03T12:00:00-05:00.
How did Card Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Card Corporation?
Yes, visit the Card Corporation company profile at readthecomplaint.com/company/card-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.