Mortgage -- Closing on a mortgage -- Complaint #7494857
Complaint Overview
Complaint ID: 7494857
Company: Top Flite Financial INC
Product: Mortgage
Sub-Product: FHA mortgage
Issue: Closing on a mortgage
Sub-Issue: Delays with the closing process
State: Washington
ZIP Code: 983XX
Date Received: 2023-09-03T12:00:00-05:00
Date Sent to Company: 2023-09-03T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
We were supposed to close on XXXX. We, the buyers, scrambled to close our house on XX/XX/31. We got all the information they requested and were ready to close on the house we were buying on XXXX. Suddenly the loan officer was being difficult, and the underwriters as well. They were not counting my wifes XXXX new jobs in the same career shes been in the last XXXX years. ( We moving across country from NY to Wa in an RV with XXXX dogs and XXXX cats ). We needed to close on XXXX and there was no reason we couldnt except the mortgage company did not prepare, according to the loan officer himself. He texted me blaming one of his team members. We were prepared, they were not, causing undue stress and monetary loses. I have a screenshot of his admission. I have multiple other complaints but not sure they apply.
Frequently Asked Questions
What is Complaint #7494857 about?
Complaint #7494857 was filed against Top Flite Financial INC regarding Mortgage specifically about Closing on a mortgage. It was received by the CFPB on 2023-09-03T12:00:00-05:00.
How did Top Flite Financial INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Top Flite Financial INC?
Yes, visit the Top Flite Financial INC company profile at readthecomplaint.com/company/top-flite-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.