Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #7484676
Complaint Overview
Complaint ID: 7484676
Company: Synchrony Financial
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Personal information incorrect
State: Pennsylvania
ZIP Code: 15235
Date Received: 2023-08-31T12:00:00-05:00
Date Sent to Company: 2023-08-31T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Went to Lowes on XX/XX/23 and made a purchase for under {$20.00} with my debit card. I did not apply for a credit card there and would not because I usually shop at XXXX XXXX. I did not give permission for them to submit a hard credit inquiry and want it removed from my credit history. When trying to call them to resolve the issue I cant even speak to anyone because I dont have an account number to reference to the automated system.
Frequently Asked Questions
What is Complaint #7484676 about?
Complaint #7484676 was filed against Synchrony Financial regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2023-08-31T12:00:00-05:00.
How did Synchrony Financial respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Synchrony Financial?
Yes, visit the Synchrony Financial company profile at readthecomplaint.com/company/synchrony-financial to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.