Checking or savings account -- Opening an account -- Complaint #7465196
Complaint Overview
Complaint ID: 7465196
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Opening an account
Sub-Issue: Account opened without my consent or knowledge
State: District of Columbia
ZIP Code: 200XX
Date Received: 2023-08-28T12:00:00-05:00
Date Sent to Company: 2023-08-28T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
In XXXX of XXXX Bank of America opened an " XXXX XXXX XXXX '' account in my name without asking me. I have never had a Bank of America Checking account or Savings account. I do have a mortgage and have made several complaints about Bank of America 's handling of my mortgage to the CFPB over the past year. In XXXX v. Bank of America ( 2017 ), XXXX XXXX XXXX, Bankruptcy Judge, wrote : XXXX XXXX lives. This automatic stay violation case reveals that he works at Bank of America. https : XXXX As of XX/XX/XXXX Bank of America states that I have a negative balance of {$14.00}. That is XXXX for XXXX, XXXX and XXXX of XXXX. I have no idea how this account was opened and honestly wonder if it is a punishment for complaining to the CFPB about my mortgage. I would have not considered that prior to reading this article about the XXXX case : https : XXXX " The judge cited communications from the office of Bank of America 's CEO, both to the Sundquists and to the Consumer Financial Protection Bureau , the watchdog agency currently under attack by the Trump administration . After the XXXX petitioned CFPB about the case, Judge Klein wrote that BofA lied to the agency by denying that they ever foreclosed. '' " The oppression of the XXXX can not be chalked off to rogue employees betraying an upstanding employer, '' XXXX XXXX wrote. " This indicates that the engine is driven by direction from senior management. '' He even added that the misconduct of the CEO 's office " strayed across the civil-criminal frontier. ''
Frequently Asked Questions
What is Complaint #7465196 about?
Complaint #7465196 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Opening an account. It was received by the CFPB on 2023-08-28T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.