Credit card or prepaid card -- Unexpected or other fees -- Complaint #7406580
Complaint Overview
Complaint ID: 7406580
Company: Bank Of America, National Association
Product: Credit card or prepaid card
Sub-Product: Government benefit card
Issue: Unexpected or other fees
State: Maryland
ZIP Code: 21222
Date Received: 2023-08-15T12:00:00-05:00
Date Sent to Company: 2023-08-15T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have a card issued for my child support for over 5 years. There are always odd service charges they I dont understand and there is never an explanation on the statement. I have BOA download on my phone and the transactions never explain anything.
Frequently Asked Questions
What is Complaint #7406580 about?
Complaint #7406580 was filed against Bank Of America, National Association regarding Credit card or prepaid card specifically about Unexpected or other fees. It was received by the CFPB on 2023-08-15T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.