Credit card or prepaid card -- Trouble using the card -- Complaint #7392328
Complaint Overview
Complaint ID: 7392328
Company: Blackhawk Network Holdings INC.
Product: Credit card or prepaid card
Sub-Product: General-purpose prepaid card
Issue: Trouble using the card
Sub-Issue: Trouble using the card to spend money in a store or online
State: Minnesota
ZIP Code: 55033
Date Received: 2023-08-12T12:00:00-05:00
Date Sent to Company: 2023-08-12T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
The card is declined at both XXXX & XXXX which doesnt make any sense ( use as credit, no PIN number ). Plus, when using it online, it gets declined on almost every transaction. Doesnt matter the dollar amount or vendor. Then we must call in & get it unlocked every single time.
Frequently Asked Questions
What is Complaint #7392328 about?
Complaint #7392328 was filed against Blackhawk Network Holdings INC. regarding Credit card or prepaid card specifically about Trouble using the card. It was received by the CFPB on 2023-08-12T12:00:00-05:00.
How did Blackhawk Network Holdings INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Blackhawk Network Holdings INC.?
Yes, visit the Blackhawk Network Holdings INC. company profile at readthecomplaint.com/company/blackhawk-network-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.