Checking or savings account -- Opening an account -- Complaint #7388938

Complaint Overview

Complaint ID: 7388938

Company: Fidelity National Information Services, INC. (Fnis)

Product: Checking or savings account

Sub-Product: Checking account

Issue: Opening an account

Sub-Issue: Account opened as a result of fraud

State: Texas

ZIP Code: 77004

Date Received: 2023-08-11T12:00:00-05:00

Date Sent to Company: 2023-08-11T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

XXXX XXXX XXXX was opened without my knowledge or consent XXXX XXXX XXXX was open without my knowledge or consent

Frequently Asked Questions

What is Complaint #7388938 about?

Complaint #7388938 was filed against Fidelity National Information Services, INC. (Fnis) regarding Checking or savings account specifically about Opening an account. It was received by the CFPB on 2023-08-11T12:00:00-05:00.

How did Fidelity National Information Services, INC. (Fnis) respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against Fidelity National Information Services, INC. (Fnis)?

Yes, visit the Fidelity National Information Services, INC. (Fnis) company profile at readthecomplaint.com/company/fidelity-national-information-services-inc-fnis to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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