Debt collection -- Communication tactics -- Complaint #7378008
Complaint Overview
Complaint ID: 7378008
Company: Portfolio Recovery Associates, LLC
Product: Debt collection
Sub-Product: Credit card debt
Issue: Communication tactics
Sub-Issue: Frequent or repeated calls
State: Louisiana
ZIP Code: 714XX
Date Received: 2023-08-09T12:00:00-05:00
Date Sent to Company: 2023-08-09T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Portfolio recovery associates called on following dates with several different phone numbers. After a letter stating that they cant sue due to its age there is no proof of debt in this letter as to last date paid no signed contract between me etc they were told until they can prove the actual debt ( which they have failed to do so ) to stop all further calls or communications. Repetition of calls is harassing behavior! Especially without time to look at letter that was requested more than 7 calls before this. They are using repetitive calls as a tactic to try to get people to pay on debts not owed. XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX letter received but failed to state when last payment was made and chain of custody proof that amount was whats true or not, XXXX XXXX, XXXX XXXX ( first original date I requested proof but none still given ). I have reason to believe that this portfolio recovery services is trying to scam on a time barred debt ( past the statute of limitations ). There have been more than 6numbers that I can count that they have called me from and none are their actual buisness numbers. Only one that I can recall of.
Frequently Asked Questions
What is Complaint #7378008 about?
Complaint #7378008 was filed against Portfolio Recovery Associates, LLC regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2023-08-09T12:00:00-05:00.
How did Portfolio Recovery Associates, LLC respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Portfolio Recovery Associates, LLC?
Yes, visit the Portfolio Recovery Associates, LLC company profile at readthecomplaint.com/company/portfolio-recovery-associates-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.