Debt collection -- False statements or representation -- Complaint #7377114
Complaint Overview
Complaint ID: 7377114
Company: Maximus Federal Services, INC.
Product: Debt collection
Sub-Product: Federal student loan debt
Issue: False statements or representation
Sub-Issue: Impersonated attorney, law enforcement, or government official
State: Kansas
ZIP Code: 66048
Date Received: 2023-08-09T12:00:00-05:00
Date Sent to Company: 2023-08-09T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Aidvantage website doesnt allow for practical repayment options and drastically over complicated the process with the intent to deceive and swindle. They do not provide total interest payment info for any options and provide no regular payment plans. They do not take calls, they have a non functioning phone application and website. They are intentionally making it more difficult to repay loans to maximize interest gained.
Frequently Asked Questions
What is Complaint #7377114 about?
Complaint #7377114 was filed against Maximus Federal Services, INC. regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2023-08-09T12:00:00-05:00.
How did Maximus Federal Services, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Maximus Federal Services, INC.?
Yes, visit the Maximus Federal Services, INC. company profile at readthecomplaint.com/company/maximus-federal-services-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.